Contact us

Have a question about your order or FUN FACTORY product? We are happy to help!

Email us

Email us at to submit a claim or request further information. Please include your first and last name as well as the country where your order was placed. All warranty requests must be made in writing. 

For PR & media inquiries please email You can also visit our press page for recent features.

Call Us

Customer Support: (818) 861-7600
Wholesale Support: (818) 861-7600
Fax: (818) 408-8868

Please note that our office and warehouse are not occupied on weekends or holidays. Orders and support requests will not be processed during these times.

3605 West Pacific Avenue
Burbank, CA 91505
United States of America