Have a question about your order or FUN FACTORY product? We are happy to help you during our office hours from Monday to Friday 9:00 a.m. - 4:00 p.m PST.

All warranty requests must be made in writing. Use the contact form or email customerservice@funfactory.com to submit a claim or request further information.

For PR & media inquiries please email pamela@funfactory-pr.com

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Customer Support: (818) 861-7600
Wholesale Support: (818) 861-7600
Fax: (818) 408-8868

Please note that our office and warehouse are not occupied on weekends or holidays. Orders and support requests will not be processed during these times.

3605 West Pacific Avenue
Burbank, CA 91505
United States of America