• Free shipping
    • FUN FACTORY USA offers FREE USPS shipping on all orders.
  • Discreet packaging
    • FUN FACTORY sends orders in industry standard unmarked boxes with a neutral sender address “FF USA” without any indication of its contents.
  • Made in Germany
    • All FUN FACTORY toys are invented, developed, designed AND handcrafted in Bremen, Germany.

Shipping information

We use neutral, discreet packaging - your package will be sent from "FF USA".

 

GENERAL SHIPPING INFORMATION:

  • FREE USPS FIRST CLASS MAIL SHIPPING on all orders. 
  • USPS Priority Mail: $25.00
  • USPS Express: $45.00
  • UPS Next Day Air*: $75.00

*UPS cannot deliver to P.O. Boxes. Not available in AK and HI.

NOTE: Orders placed after 3pm will not be shipped until the following day. Saturday and Sunday do not count towards shipping times, i.e., a UPS Next Day order shipped Friday will not arrive until Monday.

 

SHIPPING LOCATIONS:

FUN FACTORY USA currently ships to US addresses only. We also work with distributors in Mexico and Canada and would be happy to help those customers find a local retailer; contact us for more information.

Unfortunately FUN FACTORY is not able to offer expedited shipping to either AFPO or P.O. Boxes. These address types will be served by USPS Priority Mail only.

 

Holiday Hours:

Thanksgiving
No orders will be processed Thanksgiving Day and the day following. Orders must be placed on Thanksgiving Eve by 12 p.m. PST to ship before the holiday.


Christmas
No orders will be processed Christmas Eve or Christmas Day. Orders must be placed the day before Christmas Eve by 12 p.m. PST to ship before the holiday.


New Years Day
No orders will be processed New Years Eve or Day. Orders must be placed the day before New Years Eve by 12 p.m. PST to ship before the holiday.

 

For warranty and returns information, visit Claims & Returns