• Free shipping
    • FUN FACTORY USA offers FREE USPS shipping on all orders.
  • Discreet packaging
    • FUN FACTORY sends orders in industry standard unmarked boxes with a neutral sender address “FF USA” without any indication of its contents.
  • Made in Germany
    • All FUN FACTORY toys are invented, developed, designed AND handcrafted in Bremen, Germany.


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3605 West Pacific Avenue
Burbank, CA 91505
United States of America


Customer Support: (818) 861-7600

Wholesale Support: (818) 861-7600 

Fax: (818) 408-8868

All warranty requests must be made in writing, use the contact form or email customerservice@funfactory.com to submit a claim or request further information.

We are happy to help you during our office hours from Monday to Friday 9:00 a.m. - 4:00 p.m PST.

Please note that our office and warehouse are not occupied on weekends or holidays. Orders and support requests will not be processed during these times.

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